ZO-AIR COMPANY INC. is constantly striving to improve the services that it provides for its customers. As with most companies we need to know our strengths and weaknesses. It is our goal to target the weaknesses and continuously improve upon them.

Please complete and submit this form to assist us in our continual improvement process.

 
First Name:
 
Last Name:
 
Company:
 
Address 1:
 
City:
 
State/Province:
 
Zip Code:
 
Web Site:
 
Email Address:
 
Business Phone:
 
Fax:

Questionnaire

After each question you have five boxed options. Please tab or click to your rating & enter an X in the shaded field box. Enter only one rating per question. Also please provide any comments that you feel will clarify your response.

   
1. How would you rate our quotation response time?
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  Comments:
2. How would you rate the accuracy of our Quotations?
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  Comments:
3. How will you rate our overall pricing?
  Poor Fair Good Very Good Excellent
  Comments:
4. How would you rate our order processing information?
  Poor Fair Good Very Good Excellent
  Comments:
5. How would you rate our delivery track record?
  Poor Fair Good Very Good Excellent
  Comments:
6. How would you rate our overall quality?
  Poor Fair Good Very Good Excellent
  Comments:
7. How would you rate our response time to your communications?
  Poor Fair Good Very Good Excellent
  Comments:
8. How would you rate our service repair of pneumatic and hydraulic tools and equipment?
  Poor Fair Good Very Good Excellent
  Comments:
9. How would you rate our service repair inspections and installation of hoists
and related lifting equipment?
  Poor Fair Good Very Good Excellent
  Comments:
10. How would your rate our product range and capability?
  Poor Fair Good Very Good Excellent
  Comments:
 
General Comments